Version 04/2025

 

Thank you for your interest in our websites www.the-cloud-one.com, www.hotel-lancaster-hydepark.com and www.motel-one.com (‘websites’) and in our application software for mobile devices, the Motel One app (‘app’). The websites and the app are operated by Motel One GmbH (‘Motel One’) and offer you, the user (‘user’), the option of learning about the room offerings and the various hotel locations, booking a room if you are interested and there is a vacancy, and contacting us if you have any questions. 

We take the protection of your personal data seriously and abide by the provisions of data protection laws and other relevant data protection requirements. In the sections below, we will explain to you, as a user of our website or our app, how we handle your data and provide you with an overview of the measures we implement to protect personal data. 

You may revoke any consent you may have granted at any time with future effect. If you have any questions regarding our use of your personal data, please contact us. 

Since changes to laws or to our internal corporate processes may make it necessary for us to adapt this privacy policy, please read this privacy policy regularly. The privacy policy can be accessed, saved and printed at any time by going to www.motel-one.com/en/data-privacy, https://www.hotel-lancaster-hydepark.com/en/data-privacy/ and https://www.the-cloud-one.com/en/data-privacy/. You can also view our data protection information here: 

 

• • Zásady ochrany osobních údajů (CZ)
• • Datenschutzhinweise (DE)
• • Databeskyttelse (DK)
• • Data protection information (EN)
• • Aviso de privacidad (ES)
• • Informations en matière de protection des données (FR)
• • Gegevensbeschermingsinstructies (NL)
• • Politykę prywatności (PL)

 

1. Controller and scope 

The controller pursuant to the EU General Data Protection Regulation (‘GDPR’) and other national data protection laws of member states as well as other data protection provisions is: 

Motel One GmbH 
Tegernseer Landstrasse 165 
81539 Munich 
Germany 

Tel.: +49 (0) 089 665025-0 
Fax: +49 (0)89 / 665025-50 
Website: www.motel-one.com or www.the-cloud-one.com  
Email: privacy@motel-one.com or privacy@the-cloud-one.com 

This privacy policy applies to the websites of Motel One GmbH, Tegernseer Landstrasse 165, 81539 Munich, Germany, which can be accessed via the domains www.motel-one.com, www.hotel-lancaster-hydepark.com and www.the-cloud-one.com, as well as various subdomains, and the Motel One app. 

2. Data protection officer 

The controller’s external data protection officer is: 

Dr Karsten Kinast, LL.M. 
KINAST Rechtsanwaltsgesellschaft mbH 
Nordstrasse 17a 
50733 Cologne, Germany 
Tel.: +49 (0)221 – 222 183 – 0 
Email: dsb-motelone@kinast.eu  
Website: https://www.kinast.eu 

3. Principles of data processing 

Personal data refers to all information related to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address, IP address or user behaviour. Information that we cannot use to identify you personally (or that would involve a disproportionate effort to do so), for example, by anonymising the information, does not constitute personal data. The processing of personal data (e.g. collecting, accessing, using, storing or transmitting such data) always requires a legal basis or your consent. Processed personal data will be deleted as soon as the purpose of the processing has been achieved and there is no longer any statutory obligation to retain the data. 

 

If we process your personal data in order to provide certain services, the sections below will inform you of the specific processes, the scope and the purpose of the data processing activity, the legal basis for the processing activity and the relevant storage period. 

 

4. Individual processing steps 

a. Provision and use of the websites and the Motel One app 

When you access and use our websites or the Motel One app, we collect personal data that your browser or the app automatically sends to our server. This information is temporarily saved in a log file. When you use our websites, we collect the following information, which we need for technical reasons in order to display our websites to you and ensure stability and security: 

Every time a user accesses one of the websites or the app and every time a file is accessed, access data related to this action is stored in a log file on our server. This data includes: 

• Browser type/version
• Operating system used
• Referring URL (the site previously visited)
• Host name of the accessing computer (IP address)
• Time and date of the server request
• Volume of data transmitted and access status (file transmitted, file not found, etc.). 

This data is used to generate pseudonymised internal statistics that help us to analyse the use of the websites or the Motel One app, correct errors and improve our services. It is not used for any other purpose related to you individually. In particular, this data is not merged with other data sources. This data is automatically deleted after the statistical analysis. You can prevent your pseudonymised data from being used for statistical purposes at any time by adjusting your browser settings to prevent cookies from being stored on your computer (see section 7). 

 

The legal basis for the specified data processing is Article 6(1)(f) GDPR. The processing of the specified personal data is necessary to provide the websites and the Motel One app and therefore serves to safeguard the legitimate interests of our company. 

The temporary storage of the IP address by the system is necessary in order to display the website on the user’s computer. The user’s IP address has to be stored for the duration of the session. 

As soon as the specified data is no longer necessary to display the websites, it will be deleted. The collection of data to provide the websites and the storage of data in log files is necessary for the operation of the websites and the Motel One app. Consequently, the user does not have the right to object to such use. The data may be stored for longer periods in individual cases if required by law. 

b. Reservations, bookings and vouchers 

You can make a reservation and/or booking on our websites and in the app. You can also buy vouchers. When you do this, the following personal data will be entered into a form and processed by us: 

• First name, surname
• Address
• Email address
• Phone number (if provided)
• Company name (if provided)
• Tax number (if provided) 

You can only provide your credit card details via a tokenised input link. Your credit card details are not processed or stored in our systems. We simply receive a confirmation of the payment and/or guaranteed booking. We are not allowed to accept and process your payment details by other means, e.g. via email. If we do receive such emails, they are irrevocably deleted. 

In order to process payments, we share your payment details with the financial institution responsible for processing the payment and with any payment service providers commissioned by us or the payment service selected by you when you place the order. These companies may only use your personal data to process the order and not for any other purpose. 

To process payments, it is also necessary for our payment service provider Computop Wirtschaftsinformatik GmbH to process personal data for the 3D Secure 2.0 protocol. 3D Secure 2.0 is a protocol for secure and enhanced customer authentication, carried out in accordance with Directive (EU) 2015/2366 (Payment Services Directive 2, PSD 23). 

For this purpose, the following personal data, in particular, is also processed: 

• Transaction data
• Browser information, e.g. IP address or browser language
• Billing and shipping address
• Customer account details (e.g. how long your account has been open) 

Personal data is processed for the completion of a booking/reservation or the purchase of a voucher in order to fulfil a contract between you and Motel One in accordance with Art. 6(1)(b) GDPR. This also applies to data processing required for the implementation of pre-contractual measures. 

As soon as the processed personal data is no longer necessary for the execution of the contract, it will be deleted. Even after the conclusion of the contract, it may be necessary to store your personal data in order to comply with contractual or statutory obligations. The data may be stored for longer periods in individual cases if required by law. 

c. Contact form and email correspondence 

Please feel free to contact us electronically via the form provided. The personal data you enter in the form will be transferred to us. If you use the contact form, the following personal data will be processed: 

• Email address
• First name and surname
• Any other personal data included in the message 

Additionally, the following personal data will be stored when the message is sent: 

• IP address
• Date and time of your message 

Alternatively, you can contact us at the email address provided. In this case, the personal data transmitted with the email will also be stored. No personal data will be shared with third parties in this context. The personal data will only be used to process your enquiry. 

The legal basis for the processing of personal data is Article 6(1)(f) GDPR. We have a legitimate interest in responding to enquiries that you send to us by email or via the contact form. Additionally, pursuant to Article 6(1)(f) GDPR, we have a legitimate interest in processing personal data during the sending process in order to prevent misuse of the contact form and protect our IT systems. 

After we have processed your enquiry, the personal data will be deleted unless deletion is prevented by contractual or statutory retention periods. You have the right to withdraw your consent to the processing of personal data at any time. If you contact us by email, you can object to the processing of your personal data at any time. In this case, it will not be possible to process your enquiry any further. All personal data collected in the course of this correspondence will be deleted in this case unless deletion is prevented by contractual or statutory retention periods. 

d. Minors 

Persons under the age of 18 should not provide us with any personal data without the consent of their parents or guardians. We do not request personal data from children and adolescents, nor do we collect such data or forward it to third parties. 

e. beOne membership 

When you registered as a beOne member, you accepted the General Terms and Conditions of the beOne membership programme (https://www.motel-one.com/en/services/be-one-membership-programme/conditions-of-participation/ or https://www.the-cloud-one.com/en/services/be-one-membership-programme/conditions-of-participation/) and expressly accepted the following declaration of consent (https://www.motel-one.com/en/services/be-one-membership-programme/declaration-of-consent/ or https://www.the-cloud-one.com/en/services/be-one-membership-programme/declaration-of-consent/). We have logged this: 

‘Declaration of consent to the use of my personal data 

By registering for the BE ONE membership programme, I hereby consent to the collection, processing and use of my personal data as required for the execution of the BE ONE membership programme, as well as in the context of bookings and for the transmission of regular information about news, promotions and offers from Motel One related to hotels and travel via email, text, WhatsApp or other electronic media. 

I furthermore consent to the use of my personal data for targeted advertising purposes on our websites as well as on social media platforms.’ 

If you have registered as a beOne member, you can terminate this registration at any time. You can revoke your beOne membership at any time with future effect via email (beone@motel-one.com or beone@the-cloud-one.com), which will terminate your membership. In addition, you can cancel the beOne membership with immediate future effect by clicking ‘Delete profile’ while logged into your beOne profile and confirming the choice by clicking ‘Delete profile’ again in response to the question ‘Do you really want to delete your profile?’. You can change the data stored about you in your profile at any time. 

If you have any questions, please contact: 

Motel One GmbH 

Tegernseer Landstrasse 165 

81539 Munich, Germany 

Tel.: + 49 (0)89 / 665025-0 

Fax: +49 (0)89 / 665025-50 

Website: www.motel-one.com  

Email: beone@motel-one.com or beone@the-cloud-one.com  

However, if the processed data is required for the execution of a contract or for the implementation of pre-contractual measures, the data can only be deleted early if doing so does not contradict a contractual or statutory obligation. 

5. Email correspondence 

a. Evaluation email following a stay 

After staying at a Motel One, Lancaster Gate Hotel or The Cloud One hotel, customers will receive an email asking them to rate their stay and suggest improvements. 

The legal basis for the data processing activity carried out with respect to the use of your email address is Art. 6(1)(f) GDPR. The processing of email addresses and the collection of ratings is necessary to ensure the quality of the hotel and to optimise hotel services, and therefore helps to safeguard the legitimate interests of our company. This evaluation email is not used for any other purpose. 

As soon as this data (email address and rating) is no longer required for the specified optimisation purposes, it will be deleted immediately. 

b. Motel One newsletter 

When registering for the Motel One newsletter, the user declared their consent to regularly receive a newsletter email containing news, campaigns and offers from Motel One, Lancaster Gate Hotel and The Cloud One Hotels (as well as articles related to the topic of hotels, travel and overnight accommodation). The personal data that Motel One, Lancaster Gate Hotel and The Cloud One Hotels process to send the newsletter is not shared with third parties. You can revoke your consent to the use of your email address at any time with future effect (newsletter@motel-one.de). You can also unsubscribe from the newsletter via a separate link located at the bottom of each newsletter email. 

You, the user, expressly accepted the following declaration of consent when you subscribed to the newsletter on our website: www.motel-one.com/en/newsletter/ and we have logged this consent: 

‘I would like to subscribe to the free Motel One newsletter and receive regular news and information about campaigns and offers from Motel One and The Cloud One Hotels related to the topic of hotels and travel. My email address will not be disclosed to other companies. I can revoke my consent to receive the newsletter with future effect at any time via the website www.motel-one.com/en/newsletter/.’ 

c. beOne newsletter 

Users who have registered at Motel One as a beOne member on the website or via the app will automatically receive the beOne newsletter containing news and information about campaigns and offers from the membership programme. You can revoke your beOne membership, and thus your consent to the use of your email address, at any time with future effect via email (beone@motel-one.com or beone@the-cloud-one.com). In addition, you can cancel the beOne membership with immediate future effect by clicking ‘Delete profile’ while logged into your beOne profile and confirming the choice by clicking ‘Delete profile’ again in response to the question ‘Do you really want to delete your profile?’. 

6. Push notifications 

In the app, you can sign up to receive push notifications. For this purpose, Motel One, Lancaster Gate Hotel and The Cloud One Hotels use the Firebase Cloud Messaging service, which is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). For detailed information about how Google uses personal data, please visit https://policies.google.com/privacy and https://firebase.google.com/support/privacy. 

The push notifications can provide you with information about your next booking, or news and offers from Motel One, Lancaster Gate Hotel and The Cloud One Hotels. 

To sign up for push notifications on iOS, you must opt in when your browser or device asks whether you would like to receive push notifications. 

We evaluate anonymised push notifications for statistical purposes and can therefore determine whether and when push notifications have been displayed and clicked on. This enables us to determine which push notifications are of interest to recipients and tailor future notifications to the presumed interests of all recipients in order to increase the level of interest in our service. 

You can revoke your consent to the storage and use of your personal data to receive our push notifications at any time with future effect in accordance with Art. 6(1)(a) GDPR. You can revoke your consent by adjusting the settings on your device. 

Disabling push notifications on iOS: 

• Open the ‘Settings’ app.
• Scroll down the list of apps until you see the name of the app for which you would like to turn off push notifications.
• Tap the name of the app and then ‘Notifications’.
• You can now turn off individual types of notification or disable push notifications completely. 

 

Disabling push notifications on Android: 

• Open the notification panel at the top edge of your screen.
• Long press a notification from the app for which you would like to disable push notifications until a menu opens.
• Tap ‘App info’.
• Untick the ‘Receive notifications’ box. 

Your data will be erased as soon as it is no longer necessary for the purpose for which it was collected. As such, your data will be stored for as long as push notifications are enabled. 

7. Processing and deletion 

Motel One, Lancaster Gate Hotel and The Cloud One Hotels may, on their own initiative or at the request of the user, complete, correct or delete incomplete, erroneous or outdated personal data that Motel One, Lancaster Gate Hotel or The Cloud One Hotels have stored in connection with the operation of this website. If these processes are carried out at the request of the user, Motel One, Lancaster Gate Hotel and The Cloud One Hotels may only do so if the user has sufficiently identified themselves. Identity is verified using a copy of a photo ID – which will of course be deleted immediately after the authentication has been completed – or using criteria that can only be known by the user. Motel One, Lancaster Gate Hotel or The Cloud One Hotels cannot agree to the user’s request if they are not properly identified. 

In line with statutory provisions, Motel One, Lancaster Gate Hotel and The Cloud One Hotels will delete personal data immediately on the user’s request, provided there are no mandatory retention obligations to the contrary. 

8. Disclosure of personal data to third parties 

a. Personal data is handled confidentially and in line with the statutory data protection regulations. Data is not disclosed to third parties without the user’s consent, unless this is required to carry out orders, process payments or process requests or it is permitted in accordance with the statutory provisions. External service providers are obliged to handle data confidentially and securely, and they may only use the data as required to carry out their duties. 

b. This is particularly true for any payments processed by external service providers, as well as the exchange of data with SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany for the purpose of credit checks if there is a legitimate interest or in the event of non-contractual conduct. SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany stores and transmits data to its contractual partners for credit checks. The user’s legitimate concerns are taken into account in line with the statutory provisions. 

c. Otherwise, personal data is only disclosed if the user has given their express prior consent or if doing so is necessary for the prosecution of criminal offences. Personal data is only transmitted to the authorities or government agencies with the right to information if there is a statutory obligation to provide information or there has been a court ruling to this effect. Your legitimate concerns are taken into account in line with the statutory data protection provisions. Where necessary, we may disclose your data to third parties on the basis of statutory requirements. We only comply with such requests if we are required to do so in line with statutory obligations. 

d. Any consent you may have given for us to disclose your data can be revoked at any time and without the need to provide us with a reason. 

9. Protection of data 

The protection of personal data is an important corporate principle at Motel One, Lancaster Gate Hotel and The Cloud One Hotels. This is achieved through, among other things, training, a company data protection officer and a written agreement with all employees and external service providers to maintain the confidentiality of data and comply with data protection requirements. 

All technical and organisational, physical and computer systems and measures in the area of data protection, IT and information security help to protect stored data from damage, destruction and unauthorised access and to achieve the protection objectives of confidentiality, availability and integrity. 

For the sake of security, personal data is collected using an encrypted secure socket layer (SSL) connection (recognisable by the use of ‘https://’ at the beginning of the website address in the address bar of the internet browser). 

In addition, Motel One, Lancaster Gate Hotel and The Cloud One Hotels take all reasonable precautions to prevent unauthorised access to users’ personal data as well as the unauthorised use or falsification of this data and to minimise the corresponding risks. However, the provision of personal data, whether this is done in person, on the phone or online, always involves risks, and there is no technical system that is completely impervious to manipulation or sabotage. 

10. Use of cookies 

Motel One, Lancaster Gate Hotel and The Cloud One Hotels use cookies (i.e. text files) or web beacons (i.e. graphics files), which are stored on the user’s device. These files are used to collect certain user-specific settings and technical information that can be used to identify users. This information shows us when and how the website is used by users and enables us to continuously improve the website. Thanks to cookies, users do not have to enter their personal details every time they complete forms on the website. The use of cookies is widespread and a feature of many websites. Cookies are stored on the user’s device, not on the website. 

When a user first accesses the websites or the app of Motel One, Lancaster Gate Hotel or The Cloud One Hotels, they are informed about the use of cookies. Motel One, Lancaster Gate Hotel and The Cloud One Hotels only use cookies to read information stored by a cookie from the site on the user’s device. By using the website or app without adjusting the browser settings, the user agrees to the use of cookies as specified in these data protection provisions. Users who do not wish cookies to be stored on their device, who wish to delete a stored cookie or who wish to be informed when cookies are stored on their device can adjust their browser settings accordingly. For specific information about how to do this, please see the instructions provided with your browser or device. 

The legal basis for processing personal data using cookies is Art. 6(1)(f) GDPR. If you have granted us consent to use cookies on the basis of a notice on our website (cookie banner), the lawfulness of the use of personal data is also based on Art. 6(1)(a) GDPR. 

Most browsers are configured to accept cookies by default. However, you can configure your browser so that it only accepts certain cookies or no cookies at all. Please note, however, that you may not be able to use all of the functions of our websites if you deactivate cookies on our websites through your browser settings. You can also adjust your browser settings to delete cookies already stored in your browser or to display the storage period. In addition, you can configure your browser to notify you before cookies are stored. Since different browsers can vary in terms of their functionality, please see your browser’s help menu for the configuration options. 

If you would like a comprehensive overview of all third parties that have access to your internet browser, we recommend installing a plug-in specially developed for this purpose. 

11. Tracking and analysis tools 

We use tracking and analysis tools to ensure ongoing optimisation and needs-based design of our websites. Tracking also enables us to collect statistics regarding the use of our websites, which helps us to enhance our online presence using the resulting findings. The legal basis for the use of tracking and analysis tools is the consent you provided in the cookie banner or in the cookie and tracking tool settings pursuant to Art. 6(1)(a) GDPR. 

The following description of tracking and analysis tools also outlines the respective processing purposes and the data processed. 

a. Google Analytics  

Our websites use Google Analytics, a web analysis service of Google Inc. (‘Google’). Google Analytics uses cookies, or text files, which are stored on your device and make it possible to analyse your use of our websites. The information created by the cookie about your use of our websites is generally transmitted to a Google server in the USA and stored there. Google Analytics has been enhanced on our websites to include the code ‘gat._anonymizeIp();’ in order to ensure the anonymous collection of IP addresses. With this code, your IP address is first abbreviated by Google within member states of the European Union and in other contracting states that are party to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and abbreviated there in exceptional cases. 

On behalf of Motel One, Lancaster Gate Hotel and The Cloud One Hotels, Google uses this information to assess your use of our websites, to compile reports about website activity and to provide other services related to use of the website and the internet to the website operator. The abbreviated IP address transmitted from your browser as part of the Google Analytics service will not be merged with other Google data. You can prevent cookies from being stored on your device by adjusting your browser settings accordingly; however, if you do this, you may not be able to fully use all of the website’s functions. 

You can also prevent the collection of the information generated by the cookie related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. 

Alternatively, you can prevent the collection of data by Google Analytics when you use a mobile device by clicking on the following link. Doing so will save an opt-out cookie that will prevent the future collection of your data when you visit our websites: <a href="javascript:gaOptout()">Click here to opt-out of Google Analytics</a>. 

Further information about Google Analytics can be found here: https://policies.google.com/technologies/partner-sites 

12. Links to other websites 

Our websites occasionally provide links (interactive references) to third-party websites for which Motel One, Lancaster Gate Hotel and The Cloud One Hotels are not responsible. Motel One, Lancaster Gate Hotel and The Cloud One Hotels have no influence over the content and design of the linked external sites or the websites that the user accesses via these links. The respective providers are solely responsible for the content and design of these websites as well as for compliance with data protection regulations. 

13. Rights of data subjects 

The GDPR provides you, as the data subject of personal data processing, with the following rights: 

• According to Art. 15 GDPR, you can request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the categories of personal data, the categories of recipients to whom the personal data has been or will be disclosed, the planned storage period, the existence of the right to request correction or deletion of personal data or restriction of processing of personal data or to object to such processing, the right to lodge a complaint, any available information as to its source when personal data is not collected by us, transmission to a third country or to an international organisation, and about the existence of automated decision-making, including profiling and, in such cases, meaningful information about the logic involved. 

• According to Art. 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or to have incomplete personal data completed. 

• According to Art. 17 GDPR, you can request the erasure of your personal data we have stored if the processing is no longer necessary to exercise the right to freedom of opinion and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend against legal claims. 

• According to Art. 18 GDPR, you can request the restriction of the processing of your personal data if the accuracy of the personal data is contested by you, the processing is unlawful, we no longer need the data and you oppose the erasure of the personal data because you need them to assert, exercise or defend against legal claims. You also have the right under Art. 18 GDPR if you have objected to the processing in accordance with Art. 21 GDPR. 

 

• According to Art. 20 GDPR, you can request to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to have your personal data transmitted to another controller. 

• According to Art. 7(3) GDPR, you can revoke the consent you have granted us at any time. If you do so, we will no longer be able to continue the data processing based on this consent in future. 

• According to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. In general, you can contact the supervisory authority in your usual place of residence, your place of work or our corporate domicile for this purpose. 

14. Right to object 

In the case of the processing of your personal data on the basis of a legitimate interest pursuant to Art. 6(1)(f) GDPR, you have the right pursuant to Art. 21 GDPR to object to the processing of your personal data if there are grounds for doing so based on your personal situation or if you object to direct advertising. In the case of direct advertising, you have a general right to object that must be adhered to by us without the need to specify a particular situation. 

15. Data security and security measures 

We undertake to protect your privacy and to treat your personal data as confidential. In order to prevent the manipulation, loss or misuse of your data stored by us, we implement comprehensive technical and organisational security measures, which are reviewed regularly and adapted in line with technical improvements. These include, among other things, the use of recognised encryption methods (SSL or TLS). Please note, however, that due to the structure of the internet, it is possible that the data protection regulations and the above-mentioned security measures may not be observed by persons or institutions that are not within our area of responsibility. In particular, data disclosed in an unencrypted manner – e.g. data disclosed by email – may be read by third parties. We have no technical control over this. It is the user’s responsibility to prevent the misuse of the data they provide through encryption or another method. 

16. Changes 

Motel One, Lancaster Gate Hotel and The Cloud One Hotels may change these data protection provisions or the content of the websites at any time without prior notice, or change or block access to their websites. 

17. Questions about data protection and contact 

Users can contact Motel One, Lancaster Gate Hotel or The Cloud One Hotels at any time if they would like their personal data corrected, blocked or deleted. In addition, Motel One, Lancaster Gate Hotel and The Cloud One Hotels will provide information at any time about the user data stored as well as the origin and recipients of such data and the purpose for which it has been stored. 

For questions about data protection, please contact: 

Motel One GmbH 
Tegernseer Landstrasse 165 
81539 Munich 
Germany 

Tel.: +49 (0) 089 665025-0 
Fax: +49 (0)89 / 665025-50 
Website: www.motel-one.com or www.the-cloud-one.com 
Email: privacy@motel-one.com or privacy@the-cloud-one.com